Return Policy

At www.sportsgearcloud.com, we value your satisfaction! If you're not entirely pleased with your purchase, we're ready to assist you.

Return Eligibility

You can return items within 30 days of receipt. Items must meet these criteria:

• Must be unworn and in their original condition
• Must be in their original packaging with all tags attached

Non-Returnable Items

Certain products are not eligible for returns, including:

• Clearance or final sale items
• Intimate apparel for hygiene considerations

How to Initiate a Return

To initiate a return:

1. Contact Us: Email our customer service at [email protected] to receive a return authorization number.
2. Prepare Your Package: Package the item securely in its original packaging. Don’t forget to include the receipt or proof of purchase!
3. Ship Your Return: Send your return to the address we provide. Return shipping costs are your responsibility, unless the return is for a defective or wrong item.

Refund Process

Upon receiving your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, your refund will be processed to your original method of payment within a set number of days.

Exchanges

If you wish to exchange your item for a different size or color, please follow the return process and place a new order for the item you want.

Damaged or Defective Items

If you’ve received a damaged or incorrect item, please reach out to us within 7 days of delivery. We’ll provide instructions for returning the item and we will cover return shipping costs.

Policy Changes

This Return Policy may be amended from time to time.

Contact Us

For further inquiries regarding our Return Policy, please contact us at [email protected].