Q: How do I place an order?
A: Browse our collection, select your items, add them to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express.
Q: Is it safe to use my credit card on your website?
A: Yes, we use industry-standard SSL encryption to protect your personal and payment information.
Q: How long will it take to receive my order?
A: Standard shipping takes 9-11 business days. Express shipping is 7-9 business days.
Q: Do you ship internationally?
A: Yes, we ship to most countries. International shipping fees are calculated at checkout.
Q: What is your return policy?
A: We offer a 30-day return policy for unworn items in original condition with tags attached.
Q: Who pays for return shipping?
A: Customers are responsible for return shipping costs unless the item is defective or we made an error.
Q: How can I find the right size?
A: Check our size guide on each product page. We provide detailed measurements to help you find the perfect fit.
Q: What if an item doesn't fit?
A: You can return or exchange it within 30 days. See our return policy for more details.
Q: Are your clothes true to size?
A: We strive for accuracy in our sizing, but fit can vary by style. Please refer to individual product size guides.
Q: Do I need an account to make a purchase?
A: No, you can check out as a guest. However, creating an account allows you to track orders and save preferences.
Q: How is my personal information protected?
A: We use advanced security measures to protect your data. Read our Privacy Policy for more details.
Q: How can I contact customer service?
A: Email us at [email protected].
Q: Do you have a physical store?
A: We are currently an online-only retailer, but we're considering opening physical locations in the future.
